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Jangkauan Wilayah

Untuk saat saat ini, layanan kami baru menjangkau wilayah Denpasar dan Badung.

Pengiriman

Anda bisa memesan dari jam 08.00-18.00 setiap hari. Barang yang sudah dipesan akan diantar keesokan harinya antara pukul 06:00-10.00 pagi.

Pembayaran

Kami menerima pembayaran Cash on Delivery dan Transfer Bank BCA untuk pelanggan sebagian besar wilayah Denpasar dan Badung.

Ketentuan Pengembalian

Pesanan dapat dikembalikan kecuali untuk pesanan lauk-pauk yang sudah dibersihkan atau dipotong. Untuk pengembalian, Anda dapat mengembalikan langsung ke kurir atau menghubungi kami selambat-lambatnya 12 jam setelah pesanan diantar.

News Letter

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Faq & Help

OVERVIEW

Your use of this Site constitutes your agreement to all such terms, conditions and notices. Please read them carefully. By using this Site, you agree to these Terms of Use ("Terms of Use"), as well as any other terms, guidelines or rules that are applicable to any portion of this Site, without limitation or qualification. If you do not agree to these Terms of Use, you must exit the Site immediately and discontinue any use of information or products from this Site.

GENERAL FAQ

ARE YOUR PRODUCTS MANUFACTURED IN INDONESIA ?
Yes, all of Meowchic’s Label products are self manufactured in Indonesia.

WILL YOU BE GETTING YOUR SOLD OUT ITEMS BACK IN STOCK?
Generally we're not able to re-stock, but if the product is highly demanded by the customer we would reconsider. Email / text us the name of the item of the product you would like to be re-stocked.

I WOULD LIKE TO ORDER SOLD OUT ITEMS. IS IT POSSIBLE?
Generally we're not able to re-stock, but if the product is highly demanded by the customer we would reconsider. However, if you want to try to request it, you can email us at info@meowchic.com and tell us what you want to have. We might be considering it, or perhaps the items are available in our stockists.

HOW DO I DEFINE MY SIZE?
Most of our products are available in All Size (it fits from size S to M). However for some other products, we might have smaller or larger size. We will notify on the product page if the concerning product is available in varied sizes.

CAN I PAY BY CREDIT CARD?
So sorry , it is not available for now.

HOW SOON CAN I GET MY ORDER?
After you order, transfer, and confirm your payment, we will process the order the NEXT DAY / in 24 hours.
Note that process is only checking the payment, preparing and delivering the goods to the shipping company. After that, the shipping company needs certain amount of time to deliver it to you.

CAN I TRACK MY ORDER?
Yes, kindly email info@meowchic.com so we can check it for you.

CAN I GET MY ORDER EARLIER?
If you want to get it earlier (earliest within 2 days after you confirm the payment) please choose FAST Shipping upon the check out.

I HAVEN'T GOT MY ORDER, IT HAS BEEN LATE FOR COUPLE DAYS. WHERE IS MY ORDER?
Kindly email us to info@meowchic.com or line / whatsapp us through +6282144148086 or line id: catherinenadia

I HAVE RECEIVED MY PACKAGE. UNFORTUNATELY, THERE IS SOME DEFECT IN THE PRODUCT. WHAT SHOULD I DO?
We deeply apologize for our error. Kindly send an e-mail to info@meowchic.com For more information, you may visit our "Return & Exchange" page.

HOW DO I RETURN OR EXCHANGE AN ITEM?
Please read our "Return & Exchange" Section at the bottom of the page.

CAN I EXCHANGE OR RETURN SALE ITEM(S)?
No you can't, sale items are non-changable and non-refundable. All sale items are final.

DO YOU HAVE ANY STORES?
We don't have any physical store at the moment, only web store.

PRODUCT DESCRIPTIONS

We have made every effort to display the information and colors of our products that appear at the Site as accurate as possible. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

RISK OF LOSS

All items purchased from MEOWCHIC.COM are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

COMMERCIAL USE

You may not copy, reproduce, sell any contents of this site for any commercial use for your own site.

PRIVACY POLICY

Your information is safe with us
MEOWCHIC.COM understands that privacy concerns are extremely important to our customers. You can rest assured that any information you submit to us will not be misused, abused or sold to any other parties. We only use your personal information to complete your order.